Address:5th Floor, No.2 Building, East Bright Industry Region, Dabao Ro. 83 Block, Bao An 33 District, Shenzhen, China. Zip:518101
HY-2677C wireless service calling and management system is a powerful system that has functions of wireless service calling, message received by numeric or phonetic pagers, paging data recorded analysis, service monitoring, service delay alarming, auto statistical chart provided and staff assessing. It is mostly applicable for the large sites which have multiple floors and balconies, such as restaurants, hotels, mall, hospitals, schools and universities.
System features: 1) Powerful, flexible signal covering solution: the HY-2677C is suitable for any size site to use. With signal enhancers and 5W transmitters, the system's signal coverage region can be extended as needed (such as a hospital or emergency service). The C host has a standard output power of 300 milliwatt, 5W transmitter has 5W output, and 25W and 100W transmitters are also available 2) Ways to transmit, ways to receive messages: 1-key button can transmit one kind of service request message; 3-key button can transmit three kinds of messages respectively, each key can be defined as need such as calls for service, calls for bill, and calls for drink. When the service monitoring and alarm system is selected, the third key will be defined as cancel. Palm transmitter is an instrument that enables Chefs to contact waiters as soon as the food is ready to be served, or a director to call some waiter to some place. The operation of Palm transmitter is very simple. The user just presses the corresponding pager number or place number they want and the pager vibrate silently on the waiter's belt, to indicate him to do something 3) The message transmitted by buttons can be received by numeric pagers in numeric format or phonetic pagers in voice 4) One button can page one pager or more, and a group of buttons also can page one pager. Different Hosts can be used in one place without interfere
Track and record service progress, set up a service data-base: the service monitoring and alarm system can record all service call and respond data, such as who, when, calls for what kind of service, how long the waiters to respond, validity respond or not (validity respond: respond to a guest call less then the standard delay time). Managers can search and print the statistic data by any condition.
System benefits: 1) Increase staff efficiency, lower labor costs 2) Lets waiters know when service is needed, improve response time 3) Maintain a quieter atmosphere, improves customer service 4) Minimize wait times, maximizes table turns, and increases your PPA 5) Standardize the service respond time 6) Real-time monitor and supervise the service progress, delayed respond alarm 7) Provide very important statistic data chart of service level
